Rental Terms + Conditions
Let's talk brass tacks; what do you really need to know about the rental process? We discuss important terms here.
Our friendly event specialists will walk you through the reservation process. Often, the entire reservation can be made in one phone call. When the reservation conversation is complete, and your deposit payment has been made, we will also require a signed contract or quote to complete your reservation. Additionally, this is frequently accomplished by returning a signed quote with payment by mail. By signing our contract or quote you agree that you have read and agree to all terms and conditions.
To reserve your rental items, we require a 50% non-refundable, non-transferable deposit. This payment is made at the time of reservation. All balances are due two weeks prior to your event. We will happily provide courtesy reminders as your event approaches. Payments can be made via cash, check or credit card.
Any client approved as an account customer will receive an invoice after their event. All invoices are due upon receipt. A finance charge of 1.5% per month will accrue for all past due accounts.
Mutton Rentals applies an optional 10% nonrefundable damage waiver to the cost of all rental equipment. This cost covers reasonable physical damage to the equipment and is NOT liability insurance. Damage waiver covers wind and storm damage to tents and accidental damage to other rental products. Damage waiver does not cover excessive damage, loss, theft, vandalism, misuse and/or abuse. Mutton Rentals charges for missing equipment at replacement cost.
Back of Contract
The back of our standard rental contract includes important terms and conditions. Always review these terms when making a rental reservation.